SAFEGUARDING CONSUMERS: WEBS OF DECEPTION & THE BETTER BUSINESS BUREAU’S MODERN RELEVANCE

Posted May 6th, 2024 in General News

In an era marked by the rapid advancement of technology and the proliferation of online platforms, consumers face an unprecedented array of choices when it comes to purchasing goods and services. While the digital age has brought unparalleled convenience and accessibility, it has also ushered in new challenges, including the proliferation of fraudulent content, scams, and deceptive practices. In this landscape, the Better Business Bureau (BBB) stands as a beacon of trust and reliability, providing consumers with valuable resources and protections against unscrupulous businesses.

Founded over a century ago, the BBB has evolved into a trusted resource for consumers seeking trustworthy businesses and reliable information. With its mission to advance marketplace trust, the BBB serves as a mediator between businesses and consumers, offering dispute resolution services, consumer education, and accreditation programs.

In today's digitally-driven world, where AI-generated content and sophisticated scams abound, the BBB's role in safeguarding consumers has never been more critical. By maintaining a database of business profiles, customer reviews, and accreditation statuses, the BBB empowers consumers to make informed decisions and avoid falling victim to fraudulent schemes.

One of the hallmarks of the BBB is its accreditation program, which signifies a commitment to ethical business practices and customer satisfaction. Companies like our own, Watertite Roofing, with their A+ accreditation, demonstrate a dedication to integrity and excellence in their operations. For consumers, this accreditation serves as a seal of approval, instilling confidence and peace of mind when selecting a service provider.

Beyond its accreditation program, the BBB offers valuable resources to educate consumers about common scams, deceptive advertising practices, and ways to protect themselves from fraud. Through its website, publications, and community outreach initiatives, the BBB equips consumers with the knowledge and tools they need to navigate the modern marketplace safely.

In an age where trust is paramount, the Better Business Bureau serves as a trusted ally for consumers, businesses, and the community at large. Its commitment to promoting transparency, accountability, and integrity sets the standard for ethical business conduct and inspires confidence in the marketplace.

At Watertite Roofing, we take immense pride in our A+ accreditation with the Better Business Bureau (BBB). For us, this accreditation isn't just a badge; it's a testament to our unwavering commitment to delivering exceptional service, integrity, and trustworthiness to our valued customers. In an ever-evolving marketplace filled with challenges such as fraudulent content and scams, the BBB serves as an invaluable ally, providing us with the platform to showcase our dedication to excellence and offering consumers the assurance they need when choosing a roofing contractor.

What our customers are saying

  • We have used Watertite Roofing on several occasions and have been extremely happy with their service. They have come to our rescue many, many times always swiftly and professionally. It's incredibly hard finding a great roofing company. I'm pleased to say that we've found them and look forward to doing business with them for many years to come.
    Melissa Turner
  • Thank you Ibrahim, We really appreciate your Google rating us five stars. Can you share a few words about your experience please as it would be helpful for fellow Googlers. Thank you kindly from Management and Staff
    Ibrahim Jame Mosque
  • It's great to see local businesses such as Watertite Roofing - Specialists in Flat Roofing actively participating and helping the local community. Thank-you so much for your support this year at our BMX race track. We all do it for the kids!
    FALLS BMX PARK (Falls BMX Park)
  • We hired Watertite Roofing to repair a leaking flat overhang on the front of our house that had been poorly done by another roofing company about 10 years earlier. Rot had set in and owner Zak Keyes had the solution for a permanent fix. Lead hand Jon took over from there and skillfully directed his crew to undo all the damage, working tirelessly in cold weather to give us a house that looks great and the knowledge that the problems are fixed for good. We highly recommend Watertite Roofing for flat roof construction and repair. Leanne and Pierre – Hamilton Ontario
    Leanne Joanisse
  • Well, we started by looking for an award-winning roofing material that could withstand the harsh Canadian weather. Then we discover Dura-Last – the most advanced vinyl roofing material ever developed. In so doing we also discovered an award winning flat roofing installer, even recommended by Dura-Last themselves. Turns out Watertite Roofing is the best flat roofing installer in Canada, serving right here in Southern Ontario. Went to their office, and I couldn't believe the number of awards that they have received. Hall walls full of awards. Nobody gets that many awards unless you're real good. So we not only get an Award winning product to protect our commercial investment, but we get the award-winning installers to boot. Don't gamble with your commercial properties - Watertite Roofing; the flat roofing specialists.
    Don Cormier
  • Watertite did an amazing job with our rooftop terrace installation, very professional and built to last many years. I would recommend them to anyone looking for a solution that is long lasting and low maintenance. Amazing job!
    Glenn Edwards
  • As the VP on the board of directors for our co-op apartment building in Hamilton for only the last 8 years, I was not involved in the initial decision to purchase a replacement solution for our, now, 60 year old building and therefore cannot comment on time lines involved. However, a few years ago, we felt the need to make sure it was working as it should and had a Watertite manager come to do an appropriate inspection, which resulted in his assurance that all was as it should be, which also gave me the opportunity to get a deeper understanding and appreciation of the Duro-Last product installed by Watertite. Though it is ill advised to walk around the roof in spiked track shoes, there is a fair amount of traffic as a result of regular, seasonal maintenance of our 4 roof drains by service personnel and yet the roof still continues to show no sign of aging. There is an apartment across the street of similar size and vintage that seems to almost annually require people to come and re-apply tar paper and heated tar. By contrast our roof has needed absolutely no maintenance in the 10 years since its installation and we still have another five years on our warranty. I understand this material has a number of installations in excess of 30 years. My understanding of the initial advantages of our purchase decision relate to: - the comparative speed and efficiency of installation due to its pre-engineering and construction in the consistency of a factory environment, -the fact the membrane could be installed over top of existing infrastructure without expensive replacement of valuable materials that continued to serve the building, -that it is safely installed without the use of open flame tools and finally, -as opposed to (sun) heat-absorbing tar paper based installations, the Duro-Last is made of a reflective material which contributes directly to the diminished need for air conditioning compensation. I have zero problems recommending the Watertite's Duro-Last roof replacement or for new building installation.
    Brian Patriquin
  • We did our due diligence on roofers when we needed a complete new 15,000 square foot flat roof. All signs were positive for Watertite and they did not disappoint us, they did a great job. Zack was our main contact and he kept us informed throughout the project and always returned our calls in a timely fashion. Well done Watertite team! Larry Fontaine, president of Fontaine Transport Inc.
    Barb Fontaine
  • After doing a lot of research on possible solutions for renewing an existing 35yr old low pitch corrugated metal roof on a pre-eng industrial building; a membrane overlay system was chosen as the most effective from a performance, cost and warranty standpoint. After engaging 3 local firms for proposals, it quickly became apparent that Watertite was by far the best solution to meet our needs. Their rep (Zak) was very easy to work with, maintained great communications, and was very professional/responsive to any questions or communications I had. Through the whole process (survey, quotation, project coordination/execution, and wrap-up), Watertite and their personnel were top notch with little inconvenience to the tenant. Definitely would not hesitate to highly recommend Watertite and the Duro-last membrane system.
    Dave Allan
  • Watertite Roofing is very professional. The quality of their work is outstanding. I would not hesitate to use the them again.
    Greg Olsen
  • 5 Stars for commercial flat roofing in Haldimand and Niagara
    Myron Myslowka
  • As a custom home builder and renovator we work on many unique projects that require unique products and solutions. We only work with contractors that can provide the level of professionalism, service, and product quality that we demand of ourselves for our clientele. Watertite Roofing is one of those contractors who sets the bar higher for others. Their response time, organization of operations, and delivery on service is rarely paralleled. And they install a durable, well warrantied product that takes a load off our minds. We wouldn't use anyone else.
    David Tucker
  • The crew from Watertite Roofing did and amazing job. They were professional and friendly and worked hard to get the job done. Quality of work was fantastic. It even cost less than originally quoted and appreciated the honesty. Highly recommend this company.
    J. W.
  • The company is a family business, however they have plenty of other people to take care of your needs. Their estimate is done by Google earth and their representatives are very professional and helpful. The system they represent has an excellent 20 year warranty and provides a beautiful looking end result. Using this product is definitely a money saver when doing a flat tar and gravel roof replacement. I highly recommend them.
    Ulrich
  • Our church (Port Colborne BIC Church Port Colborne Ontario) contracted Watertite Roofing to install new roofing on our flatroof here at the church. We are so very pleased with the job... well done...professional...tidy...exceptional workmanship...thorough...and wonderful to work with from beginning to completion. Five stars for a job well done.
    Brian Lofthouse

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