Roof Sleuthing - You Have a Leaky Roof, Now What?

Posted May 27th, 2024 in General News

Roof Sleuthing - You Have a Leaky Roof, Now What?

When your roof leaks, it's crucial to have an inspection conducted by a qualified, experienced roofing professional. Opt for an established, credible company that you can trust. Many roofing estimates are free, and reliable roofers will provide you with a detailed investigation report. This report will include a summary of observations, written recommendations, essential information, pricing, and various options available to address your roofing problem.

Every building has its own unique footprint and characteristics, so each flat roofing project requires special considerations, a comprehensive analysis, and site-specific solutions.

During the initial stage of a roof assessment, the building's history needs to be reviewed. For older structures, what appears to be a safe concrete or brick façade may mask old materials left from previous renovations. These can present hidden structural dangers, worn supporting elements, and fire hazards. Examples include brick over clapboard or rusted steel supports concealed by other materials.

One technique that helps expose some roofing problems is core sampling. This diagnostic test involves cutting holes through existing flat roofing materials to reveal the roof's history. An analysis of the internal building conditions should follow. Results will identify pre-existing issues, such as dry rot, indicating structural weakness and fire risk. Further examination may also reveal mold, a potential health issue, as well as other material failures. Threats such as asbestos or coal tar pitch may also be discovered and require specialized handling.

Examining the building structure and design may reveal inadequate engineering or architectural issues that need correction. This is often the case in older buildings with a history of numerous renovations or expansions. Fire walls, parapets, and curbs must be checked for wear, cracking, and other damages. Visual inspections identify ponding, poor drainage, and roof sponging, which may indicate integrity problems with decking or framing.

Assessment of insulation, substrate, and decking is also necessary. Sometimes these materials are stable and reusable or recyclable, which is important from a waste management perspective. This also saves the customer extra disposal costs.

Identifying existing roof waterproofing systems is crucial to determine product synergies. These systems include Standing Seam Metal Roofs, Mechanically Attached Steel Roofs, Coal Tar Pitch, Bitumen, Rubberized Asphalt, EPDM (Ethylene Propylene Diene Monomer), Polyurethane Foam, and waterproof/liquid coatings. Failure or incompatibility of roofing materials can be a source of problems.

Immediate threats to building integrity and property safety must be given urgent attention. Recommended actions will help mitigate further loss or damage until project approval and commencement.

Suitable roofing specifications must be designed for each location. The least hazardous approach to complete the project should be a high priority. This includes special considerations for detail work, product suitability, and assessing any other threats to work performance, such as area security and roof accessibility. Often, traditional roofing systems and products are ineffective due to building anomalies, climatic conditions, or local environmental issues. For example, if a building is in an area with high concentrations of airborne contaminants or if the business has its own manufacturing emission issues, these could impact the use of various roofing methods. Therefore, site-specific, unique processes or materials may need to be developed through controlled experimentation to achieve an effective waterproofing result. There is considerable chemistry involved in products and their interactions. While some products work well together, the combined usage of others may be unknown. Solving the problem of what to do or what to use is not always straightforward.

Every facet of a flat roofing construction project requires a variety of supplies and accessories such as membranes, insulation, adhesives, sealants, fastening techniques, and drainage or ventilation details. Other considerations must include building orientation, prevailing winds, ice or snow loads, and heat or sun exposure. Building movement, contraction, and expansion must also be taken into account, along with complex roof details such as skylights, windows, vents, HVAC units, gas lines, cant strips, flashings, and other fabricated components. Sometimes, unusual details on flat roofs require research, development, and manufacturing of exclusive mechanisms to complete the roofing project.

These factors must be considered alongside the budget constraints of the building owner, unique design requirements, and the necessary materials, tools, specialized equipment, and labor for the flat roofing job.

Building owners, physical plant managers, and property committees should meet with roofing professionals to review specifications and discuss methods, design proposals, and product options. Generally, the entire process from the first viewing of the project to completion and an additional warranty period entails a long-term relationship between the building owner, roofing contractor, and manufacturer of the chosen product line. Conduct your due diligence and choose your roofing contractor wisely!

What our customers are saying

  • During a heavy rain event, the roof leaked and one of the tenant was concerned about the leak. I called Watertite Roofing and they were on the roof to patch the leak by end of the same day. In the meantime, they did an assessment of the roof and provided a quotation within days for the replacement of the roof. Once the quotation was approved, Watertite Roofing promptly began to replace the roof the following day. The foreman on site for Watertite Roofing was considerate of intrusion to the businesses and their clients. The site foreman was approachable and made changes requested by the landlord. The work was completed in four days and before the next rainfall. Communication with the head office was always pleasant and frequent updates were provided every several days of work progress by the Operations Manager/Estimator. I was pleased with the quick response and the professional manner in which the work was completed ahead of time.
    Silvio Mucciarelli
  • Great responsiveness, good value and no hidden costs. Would not hesitate to recommend this company to anyone needing roof work. Chris Elgar of C Elgar Holdings Limited.
    Chris Elgar
  • The company is a family business, however they have plenty of other people to take care of your needs. Their estimate is done by Google earth and their representatives are very professional and helpful. The system they represent has an excellent 20 year warranty and provides a beautiful looking end result. Using this product is definitely a money saver when doing a flat tar and gravel roof replacement. I highly recommend them.
    Ulrich
  • 5 Stars for commercial flat roofing in Haldimand and Niagara
    Myron Myslowka
  • The Optimist Club of Dunnville has worked with Watertite over the years. Recently, we contracted them to install a Duro-Last overlay roof system on the flat roof over our kitchen and back storage area. We were very pleased with the job. They noted a minor concern on a roof on which they were not working and repaired it at no extra charge. The team from - the quote, to the installation, to the office payment was friendly and professional. Installation of this durable, well-warrantied roofing allows us to focus our time and energy on our mission with the youth rather than worrying about leaking roof. Kudos to the Watertite team!
    Brenda Zynomirski
  • Watertite Roofing is very professional. The quality of their work is outstanding. I would not hesitate to use the them again.
    Greg Olsen
  • We hired Watertite Roofing to repair a leaking flat overhang on the front of our house that had been poorly done by another roofing company about 10 years earlier. Rot had set in and owner Zak Keyes had the solution for a permanent fix. Lead hand Jon took over from there and skillfully directed his crew to undo all the damage, working tirelessly in cold weather to give us a house that looks great and the knowledge that the problems are fixed for good. We highly recommend Watertite Roofing for flat roof construction and repair. Leanne and Pierre – Hamilton Ontario
    Leanne Joanisse
  • Great experience - everything about their roof system was well explained, price was very competitive and the work was done on schedule with a great crew - what more could you ask for?
    M. B.
  • There’s a reason the Watertite team consistently receives glowing reviews & is a highly rated Better Business Bureau member - such standing can only be earned - by consistently delivering a high-quality service & customer experience. To start, Zak prepared a detailed quote that included photos & clearly outlined what needed to be done & why. Thereafter, Zak dispatched a highly skilled, professional team to make the much-needed repairs. Thank you Zak & team - you are a credit to your profession! In an industry fraught with unscrupulous characters, it’s a comfort knowing the Watertite team’s business model subscribes to such old-fashioned values as honesty, integrity, quality, & doing what they committed to do. Better Business Bureau membership is a key differentiator in an industry that lacks governance, oversight & consumer protection enforcement.
    C Prescott
  • We purchased a building requiring a new flatroof. Didn't take to long to figure out who I was going to work with. Thru multiple business owners in the area and talking with some friends in real estate, the same name kept coming up. I gave Zach, owner, a call and booked a time to take a peak. He arrived ontime, prepared and presentable. He knew his product well and came up onto the roof to explain the process. After measurement and finalizing the details we decided to proceed with a roof replacement. A quotation was sent back within 2 days with pictures of the existing roof, new roof design and the payment schedule from start to completion. His crew that did the roof were very respectable of my property. There was no garbage left behind and the end product turned out great. Clearly, I'd be happy to do business with Watertite again. I could have done the contract on a handshake. Zacks words were few but what got promised happened and his communication was clear. I would have zero reservations in passing their name forward. Thanks for helping me out. Great company.
    Drew Williams
  • I had the opportunity to work with Watertite in 2008, they educated me on their product along with the installation process. The job was completed in a diligent and timely manner and the material is a superior technologically advanced product. Most recently, I had an ice issue this past December where Watertite came out to my building to tackle an ice issue. Upon completion, I was shocked to hear from Zak that there was NO charge for the time spent. There are a very few out there that exercise honest ethical business practice... THANK YOU
    Zappa Zappa
  • As the VP on the board of directors for our co-op apartment building in Hamilton for only the last 8 years, I was not involved in the initial decision to purchase a replacement solution for our, now, 60 year old building and therefore cannot comment on time lines involved. However, a few years ago, we felt the need to make sure it was working as it should and had a Watertite manager come to do an appropriate inspection, which resulted in his assurance that all was as it should be, which also gave me the opportunity to get a deeper understanding and appreciation of the Duro-Last product installed by Watertite. Though it is ill advised to walk around the roof in spiked track shoes, there is a fair amount of traffic as a result of regular, seasonal maintenance of our 4 roof drains by service personnel and yet the roof still continues to show no sign of aging. There is an apartment across the street of similar size and vintage that seems to almost annually require people to come and re-apply tar paper and heated tar. By contrast our roof has needed absolutely no maintenance in the 10 years since its installation and we still have another five years on our warranty. I understand this material has a number of installations in excess of 30 years. My understanding of the initial advantages of our purchase decision relate to: - the comparative speed and efficiency of installation due to its pre-engineering and construction in the consistency of a factory environment, -the fact the membrane could be installed over top of existing infrastructure without expensive replacement of valuable materials that continued to serve the building, -that it is safely installed without the use of open flame tools and finally, -as opposed to (sun) heat-absorbing tar paper based installations, the Duro-Last is made of a reflective material which contributes directly to the diminished need for air conditioning compensation. I have zero problems recommending the Watertite's Duro-Last roof replacement or for new building installation.
    Brian Patriquin
  • Watertite did an amazing job with our rooftop terrace installation, very professional and built to last many years. I would recommend them to anyone looking for a solution that is long lasting and low maintenance. Amazing job!
    Glenn Edwards
  • As a custom home builder and renovator we work on many unique projects that require unique products and solutions. We only work with contractors that can provide the level of professionalism, service, and product quality that we demand of ourselves for our clientele. Watertite Roofing is one of those contractors who sets the bar higher for others. Their response time, organization of operations, and delivery on service is rarely paralleled. And they install a durable, well warrantied product that takes a load off our minds. We wouldn't use anyone else.
    David Tucker
  • The crew from Watertite Roofing did and amazing job. They were professional and friendly and worked hard to get the job done. Quality of work was fantastic. It even cost less than originally quoted and appreciated the honesty. Highly recommend this company.
    J. W.

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